The troubleshooting steps listed above should resolve your issue. Share This Page Tweet. It may be required to restart your computer after the process is complete. The LowerFilters registry entry is removed. I kept getting the code 39 error and was really weary about changing the registery. Wednesday, January 30, 9: I don’t know what computer you have, but if you have a sony-vaio you might try to reinstall the roxio program through the sony restore application that’s how I did it.

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Sony DOWNGRADE me after repair service. | Page 2 | NotebookReview

This fix worked like a champ for a HP dvus laptop running XP using method 2. It’s been living for the past 2 days. Proposed as answer by SkeeterGz Sunday, March 21, 3: Sunday, November 2, 1: Saturday, September 15, 3: Locate and then click the following registry subkey: Oh yeah I am running Vista Basic. Type to search, or to run a command, type and then press the enter key.


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I appreciate the suggestion. Friday, December 5, Thank you very much. Thursday, June 12, 3: I forgot to mention in my post above that the device manager says that the drive is operating correctly. Using the same programs as with XP and no problems there! It help me with my toshiba I just bought three days ago. Are you sure you want to delete this value? Friday, January 16, 5: Thursday, August 30, Saturday, April 26, 5: What if I fail to remember this part of your advice?

Click Start, and then click Run. I’m going to try what Da Newbie said. After a few hours of trying different approaches, I finally stumbled upon your answer. Thursday, June 12, Thanks for the fix.

I lost my Outlook email and cannot open my documents without ms office. Can some one help me to solve the problem jipson. Monday, July 28, 5: CDs, DVDs, of any brand or type.


Sunday, October 14, 3: Mon Apr 23 Make sure the lower and upper filters are deleted. Then, you can restore the registry if a problem occurs.

You are a genius! The device is not reading most of the cds and dvds. Saturday, August 23,